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Core Values

Our core values define what we stand for, how we conduct ourselves and how we interact with colleagues, customers (their families and caregivers), suppliers and others. Our core values are:


Accept personal responsibility for our actions, focusing on finding solutions and delivering results. We keep our promises and commitments.

Embrace Change

We embrace changes in the healthcare industry as a chance to help customers live healthier lives. The solutions we seek need are backed by our dedication to innovation, quality and superior service.

Protect Privacy

Along with the benefits that technology affords us comes increased risks, vulnerabilities and privacy concerns. We committed to ensuring these are all managed to the highest standards and expectations.


To respond rapidly to changes in the internal and external environment without losing momentum or vision.


We value inclusion and equality.


Acting decisively and leading boldly, imagining and pursuing new possibilities for our future. We stand up for what is right and support others who do so.


We adhere to high moral principles and professional standards by a commitment to honesty, confidentiality, dignity, trust, respect and transparency.


We collaborate and share knowledge to benefit the lives of our customers, their families and caregivers for the advancement of our mission. We show concern for one another and are supportive of each other’s efforts.


We maintain the highest standards and achieve them by continually measuring and improving our outcomes.


We welcome change, encourage invention and continually seek better, more efficient product and ways to achieve our goals.


We strive to exceed expectations.


You will never be truly great if you don’t enjoy what you do. We all enjoy, and are passionate, about what we do.